Shipping policy

Shipping is calculated based on your location and the items in your order.

You will always know the shipping price before you purchase.

Once your item is in the hands of the courier, it is out of our system. We will always aim to help track it down, but this responsibility will rely on your initiative too.

Any lost parcels are unfortunately out of our control. We encourage you to contact the courier with the tracking number provided via email.

Shipping times are as follows:

Domestic (UK only)

• Express Delivery: 1-2 business days.
• Standard Delivery: 2-4 business days.

International

• Economy International: 10-15 business days.
• Standard International: 2-11 business days.

If your item is taking longer than expected please check the tracking number with the courier you have selected.

It is the customer's responsibility to ensure that your delivery address is accurate and secure. Genesis Worn is not liable for any items not received due to incorrect addresses.